NameHero Reviews

You can contact NameHero support through several methods:

1. Submit a Ticket: You can submit a ticket to their support team. To do this, you need to login to the NameHero platform, click the green Tickets button after logging in, select the area where you need help, fill out the fields and click Submit.

2. Live Chat: You can chat with a SuperHero now.

3. Call Us: You can call them at 1-855-984-6263 between 9 AM - 5 PM CST.

4. Email: You can also reach out to them via email at [email protected].

Please note that their SuperHero Support Team is available to help 24/7, 365.

NameHero offers a variety of services with different pricing structures. Their Web Hosting, Reseller Hosting, VPS and Enterprise servers are priced per month based on the billing cycle that you choose. The longer you sign up, the more you save. They also offer promotional or coupon codes that can reduce the price of your first term by up to 50%.

For Web Hosting Packages, the monthly price for each package is based on a 36-month (3 Year) billing term. The Starter Cloud and Plus Cloud packages are available on a 3-year, 2-year, and 1-year billing term. The Turbo Cloud and Business Cloud packages are available on a 3-year, 2-year, 1-year, and monthly billing term.

For Reseller Hosting Packages, the monthly price for each package is also based on a 36-month (3 Year) billing term. All of their Reseller packages are available on a 3-year, 2-year, 1-year, and monthly billing term. Customers that sign up for a 3-year term save more than 30% than going monthly.

The Domain Pricing varies with .com domain priced at $16.98/yr, .net at $15.72/yr, .org at $15.08/yr, and others. The prices reflect a 3-year billing cycle where the discount is only valid for the first invoice.

Please note that the prices mentioned here are subject to change and it's always a good idea to check the official website for the most current pricing.

NameHero is a web hosting and domain management company that offers a variety of services. Their popular products include Fast Web Hosting & Domains. They provide blazing fast web hosting for businesses of all sizes. They have different hosting plans suitable for various needs:

1. Web Hosting: They offer different packages such as Starter Cloud, Plus Cloud, Turbo Cloud, and Business Cloud. These packages vary in terms of the number of websites they can host, the number of monthly visits they can handle, the amount of RAM, and the storage capacity. All packages come with FREE cPanel, FREE & Auto SSL Certificate, FREE Website Migrations, and FREE LiteSpeed. The Turbo Cloud and Business Cloud packages also include a FREE Domain Name, FREE Security Suite, and FREE Email Filtering.

2. WordPress Hosting: NameHero offers a catered web hosting service to WordPress users that makes it easy to get up and running quickly. They offer automatic WordPress installation with their Turbo or Business Cloud package.

3. Reseller Hosting: This allows users to sell their hosting services to others.

4. VPS Hosting: This is a more robust and customizable hosting option suitable for larger websites.

In addition to these, they also offer a website builder product. They are known for their excellent uptime, terrific customer support, and unlimited emails. However, they lack phone support and their renewal rates can be confusing. Despite these, they are praised for their easy-to-use dashboard and cPanel..

NameHero.com accepts all major credit and debit cards including Visa, Mastercard, Discover, and American Express. The platform generates an invoice for every service bought or transaction made in your account. To pay an invoice, you can log in to the Name Hero Platform, hover over Billing and click My Invoices. On the next page, you can view every invoice generated for your account. To pay an invoice, tick the box of the unpaid invoice and click Pay Selected. To Pay All, select all unpaid invoices and select Pay All. You can also edit your payment method and credit card details in your account details. All invoices should be paid on the due date. There is a 4-day grace period on delinquent invoices, but if not paid after this, accounts will be suspended. These invoices are subjected to a 15% late fee that must be paid to reactivate the account.

NameHero provides a 30-day money back guarantee on all Web Hosting, Reseller Hosting, and VPS Hosting packages with the following conditions: Refunds are limited to one per customer (i.e. multiple services don’t qualify or multiple signups). Refunds exclude setup fee (Shared/Reseller Hosting $8.95, VPS Hosting $19.95). Refunds do not include cost of additional services purchased such as WHMCS licenses/license upgrades, domain registration, migrations, dedicated IPs, or other licenses (such as LiteSpeed for VPS). A written request must be submitted separately from the cancellation request within 31 days of cancellation. Refunds are sent within 31 days of receiving the refund request. Refunds are not granted to accounts closed for TOS or AUP violations. All domain name registrations and renewals are FINAL. Because they have to pay registry fees on their end they cannot process refunds for these transactions. In the rare event your domain has a mis-spelling, please contact them AS SOON AS POSSIBLE so they can attempt to correct it. As for the shipping policy, no relevant information was found.